1. Order Processing
- Orders are processed within [1-3 business days] after payment confirmation.
- Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Methods & Delivery Time
- Standard Shipping: Estimated delivery within [2-3 business days].
- Express Shipping: Estimated delivery within [1-2 business days] (additional charges apply).
- Delivery times may vary based on location and external factors such as carrier delays or weather conditions.
3. Shipping Charges
- Shipping costs are calculated at checkout based on weight, location, and chosen shipping method.
4. Order Tracking
- Once shipped, customers will receive a tracking number via email.
- You can track your order on our website or the carrier’s website.
5. International Shipping
- We ship to select international locations. Additional customs fees, duties, and taxes may apply and are the responsibility of the customer.
6. Damaged or Lost Shipments
- If your package arrives damaged, please contact us within [5] days with photos of the damage.
- If your package is lost in transit, please contact us, and we will assist in filing a claim with the carrier.