1. Eligibility for Returns
- Items can be returned within 5 days of delivery.
- Items must be unused, in their original packaging, and in the same condition as received.
2. Non-Returnable Items
- Digital products, gift cards, and personalized items are non-returnable.
- Opened or used electronic items may only be returned if defective.
3. Return Process
- To initiate a return, contact with your order number and reason for return.
- Customers are responsible for return shipping costs unless the item was defective or incorrect.
4. Refund Process
- Once your return is received and inspected, we will process the refund within 5 days to the original payment method.
- Shipping fees are non-refundable.
5. Exchange Policy
- Exchanges are allowed for defective or incorrect items. Contact us within 5 days to arrange an exchange.
6. Cancellations
- Orders can be canceled within 5 hours after purchase if they haven’t been shipped.